Orientation, Appearance & Etiquette

Prospective University of Mississippi Health Care volunteers are required to attend an orientation session. The program is scheduled at 5:30 p.m. on the second Tuesday of each month and last about 1 to 1-1/2 hours. The Volunteer Services staff is available at 5 p.m. for questions.

Sessions for 2011 include:

  • Sept. 13
  • Oct.11
  • Nov. 8
  • Dec. 13

Sessions are held in second floor rooms A and B in the Norman C. Nelson Student Union. Enter the UMMC campus at the Lakeland and Peachtree Street traffic light. At the three-way stop sign, turn left and park in lot D. Bring the parking stub to orientation for validation.

Each segment of the orientation is required information for volunteering. If you arrive after the doors close, you will have to wait until the next month's session to complete the volunteer process.

For more information, call Volunteer Services at (601) 984-2068.

Clothing

Volunteers are representatives of University of Mississippi Health Care. Our patients, families, co-workers and visitors know that we care about them by taking pride in our dress and appearance.

In the interest of safety and maintaining a professional appearance, volunteers should not wear the following:

  • Miniskirts
  • Denim skirts
  • Denim pants
  • Jeans
  • Shorts
  • Capris
  • Leggings
  • Overalls
  • Coveralls
  • Extremely low-rise pants
  • Backless garments
  • Sleeveless garments
  • Garments that expose shoulders, underarms or midriff
  • Slogan T-shirts, jackets or sweatshirts
  • Athletic wear
  • Sweat suits
  • Camouflage
  • Flip-flops
  • Sandals
  • Open-toed shoes

Uniform and hygiene

  • UMHC-issued name badge is required at all times while volunteering
  • Badge will be worn with the name and photo clearly visible
  • Badge will be worn on the upper front torso
  • Volunteer uniform will be worn at all times while volunteering

Personal grooming

Cleanliness and personal hygiene is imperative. The following should not be worn by volunteers while helping at UMHC:

  • Fragrances (includes perfume, cologne or aftershave)
  • Extreme hair color or hairstyles
  • Extreme nail lengths
  • Caps, scarves or sweatbands (unless one's religion or culture requires it)
  • Sunglasses worn inside
  • Visible tattoos
  • Visible body piercing (with the exception of ears)

Etiquette

In the interest of meeting and exceeding our customers' expectations every day, please adhere to the following:

  • Cell phones and electronics

    • Cell phones must be turned off or on vibrate while volunteering
    • Cell phones should not be used in public areas
    • Blue tooth devices are not allowed.
    • Texting is not allowed while volunteering
    • Listening to an MP3 player is not allowed while volunteering or in public areas

  • Elevator etiquette

    • In the new University Hospital, reserve the front set of elevators for patients or visitors
    • Use stairs when possible
    • Allow those getting off the elevator to exit before you enter
    • Hold the door open for others to enter the elevator
    • Maintain confidentiality while on elevators

  • Showing consideration

    • Acknowledge others with eye contact and a smile
    • Ensure that people get to where they need to go (if you are unsure about a location, find someone who will escort them to their destination
    • Say "thank you"
    • Provide assistance as needed
    • Maintain confidentiality of patient information in every setting

© 2012 University of Mississippi Health Care